What We Collect and Why We Collect It
When you register, we collect your name, contact details and account credentials so we can verify your identity and keep your wallet secure. When you deposit or withdraw using JazzCash, Easypaisa or Raast, we record transaction references — not your full wallet PIN — to reconcile
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payments and handle any disputes. We also collect device identifiers, browser type and session timestamps to detect unusual login patterns and protect your account from unauthorised access. If you contact our support team, that conversation is stored so we can follow up accurately. We do not
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sell your personal data to third parties. Data shared with payment processors like JazzCash or Easypaisa is limited to what those rails need to complete the transaction. Retention periods vary by data type: account records are held while your account remains active plus a period required
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under applicable law; transaction logs follow the same schedule. You can request a copy of your data or ask us to delete non-essential records by contacting support. Availability of our services depends on local law and the eligible region you access from.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.