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How done55game Handles Your Personal Information

This Privacy Policy sets out what data we collect when you open an account, make deposits via JazzCash, Easypaisa or Raast, and use our lobby — and how we protect it.

Account data protectionJazzCash & Easypaisa payment recordsRaast transfer dataCookie and device dataYour right to access or delete data
done55game How done55game Handles Your Personal Information
DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Data security on done55game runs across four areas: encryption in transit, access controls on stored records, payment data minimisation, and a clear process for handling your requests. Every account session uses SSL encryption. We do not store full JazzCash or Easypaisa wallet credentials on our servers — only the transaction reference your payment app generates.

Encrypted Account Sessions

Every login and transaction session on done55game is protected by SSL encryption, keeping your credentials and payment references secure while data moves between your device and our servers.

Cookie and Device Data

We use functional cookies to keep your session active and analytics cookies to understand which lobby sections you use most. You can adjust cookie preferences from the consent banner on first visit.

Payment Data Minimisation

When you deposit via Raast or Easypaisa, we store only the transaction ID and amount — not your mobile wallet PIN or bank credentials. Full payment authentication stays within those apps.

Data Access and Deletion Requests

You can ask us what personal data we hold, request a copy, or ask us to remove non-essential records. Requests go through our support team and are handled within the period required by applicable rules.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you have a question about how your data is used, want to correct account details, or need to request deletion of non-essential records, our support team handles privacy requests directly. Include your registered account email and the specific data concern so we can respond accurately and without delay.

Email Support Send your privacy request to our support email with your account details. We aim to respond within the timeframe required under applicable law.
Live Chat Open the chat widget in your account dashboard to raise a data or privacy concern in real time. Our team can confirm what records we hold for your account.
Account Settings Some data corrections — like updating your contact number linked to your JazzCash or Easypaisa wallet — can be started directly from your account profile page.

Common Questions About Your Privacy on done55game

These are the privacy questions we hear most from people using our account and payment features. If your question is not covered here, contact support directly.

We collect your name, email address, contact number and account credentials at registration. Device data and session logs are also collected to protect your account from unauthorised access.

No. We store only the transaction reference and amount your JazzCash or Easypaisa app generates. Your wallet PIN and authentication stay entirely within those payment apps — we never see them.

Yes. Contact our support team with your registered account email and a specific data access request. We will provide the relevant records within the timeframe required under applicable law.

Send a deletion request through live chat or our support email. We can remove non-essential records; some data tied to transaction history must be retained for the period required by applicable rules.

We do not sell your data. Payment processors like Raast or Easypaisa receive only what is needed to complete a transaction. No personal profile data is sold or shared for marketing purposes.

Account records are kept while your account is active, plus the retention period required under applicable law. Transaction logs from JazzCash, Easypaisa and Raast follow the same schedule.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.